We at Montana Pure Botanicals back all of our products with a 30-day satisfaction guarantee. We want you to love your CBD Hemp Oil & CBD Skincare purchases! If you are a first-time customer, you may return any items from your first purchase for any reason and receive a full product refund. If this is not your first purchase with us, products must be returned unopened and in their original packaging in order to be eligible for a refund.
To return a product for a full refund, the return must be postmarked within 30 days of delivery and include a copy of the order number. Product issues not declared within 30 days of delivery are not eligible for a refund. The customer is responsible to cover the cost of return shipping.
Product returns should be addressed to:
Montana Pure, LLC., P.O. Box 9953, Kalispell, MT 59901.
We recommend that you receive tracking information for your product return. Upon receipt, please allow our shipping department up to 5 business days to process your refund. Once a refund is issued, it may take 2-3 business days for the amount to be posted back to your original form of payment, depending on your financial institution.
As always, if you have a question or concern, please contact us at 406.219.7925 or firstname.lastname@example.org. Thank you!